RibiPeople
Family Support

Help your team take care of what matters most

Monthly contributions toward school fees, childcare, and family essentials — employer-funded, employee-directed.

School fees, nursery costs, and the family weekly shop are among the biggest household pressure points for working parents across Africa. A family support allowance doesn't just help financially — it signals that your company sees employees as whole people with lives and dependants outside the office.

A flexible monthly allowance employees can direct toward school fee contributions, nursery and childcare costs, or family grocery shops. One of the most valued benefits for employees with children across African markets.

3

Benefit categories

Any

School partners (onboardable)

4.8/5

Avg. employee satisfaction score

24 hrs

Processing time for school codes

Step by step

How it works

1

Employer loads a monthly family support credit to each qualifying employee.

2

Employee chooses how to direct it: school fees, childcare, or family groceries.

3

For school fees and childcare, a payment code is issued within 24 hours.

4

Employee presents the code to their school or nursery bursar.

5

For groceries, a voucher is issued instantly for partner supermarkets.

What's included

What employees get

School fee contribution — monthly credit toward school fee payments

Childcare/nursery credit for registered nurseries in partner network

Family grocery vouchers for major supermarket chains and local market partners

Flexible allocation — employees can split across categories monthly

For HR

Why companies choose this.

Standout benefit for working parents

School fees and childcare are significant costs for employees with children. Contributing directly drives loyalty and retention.

Flexible for your workforce

Employees without children can redirect this allowance to grocery or another category — your HR policy decides.

Simple to administer

Codes and vouchers are issued automatically. No manual processing of school invoices or childcare receipts.

For employees

Why employees love it.

Real help with real costs

School fees and childcare are major household expenses across Africa. This benefit makes a tangible difference.

Flexible each month

Need more grocery support this month instead of school fees? You can reallocate within your allowance.

Simple redemption

Show the payment code to your school or nursery bursar. For groceries, use the voucher at checkout.

Why not just increase salary for parents?

A salary increase for employees with children creates equity complexity and typically requires permanent adjustment — it's very hard to reverse. A family support benefit is a clean, ring-fenced contribution that every eligible employee can direct as they choose. It also carries higher perceived value: parents associate it with their children's education and wellbeing, not with general compensation.

Who it's for

Built for how your team actually works.

Employees with school-age children

School fees are among the largest recurring expenses for families across Africa. Even a partial contribution is deeply valued.

New parents and employees with infants

Nursery and childcare costs are prohibitive in most African cities. This benefit has an outsized impact during these early years.

Senior staff retention

At mid-to-senior levels, family support benefits are a key retention factor — employees with dependants weigh total compensation differently.

Companies in competitive sectors

In banking, FMCG, and telecoms — where family benefits are increasingly common — not offering this puts you at a disadvantage.

The difference

What changes when you switch.

No support for school or childcare costs

Monthly family support credit, employee-directed

School fee contributions require payroll changes

School payment codes issued within 24 hours

Parents manage all family costs alone

Company contributes to household's biggest costs

High attrition among employees with young children

Measurable retention improvement among parents

No way to target benefit to employees who need it most

Flexible eligibility rules — you set the criteria

I was paying my children's school fees entirely out of pocket. When the company introduced the family support benefit, it covered nearly a full term's fees over the year. That's not something I was going to find somewhere else for the same salary. I'm not going anywhere.

Thandi Molefe

Senior Finance Analyst · South Africa

Coverage

Live in these markets today.

NigeriaKenyaEgyptSouth AfricaGhana
Common questions

Frequently asked

Can this be used for any school?

School fee contributions work with schools in our partner network. Contact us to onboard your employees' specific schools.

What if an employee doesn't have children?

Your company policy can allow childless employees to redirect this allowance to grocery or another benefit category.

Does unused credit carry over?

No. Family support credit resets monthly.

Ready to set this up?

Bring family support into your employee experience.